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Whole islandReview · ticket platform

Tiqets in Lanzarote: reviews, what it sells and how to cancel

Tiqets is legit and in Lanzarote it is mainly useful for one thing: park tickets at the same price as the ticket office, with free cancellation until the day before. It is the only big platform with Rancho Texas, but it sells none of the Cabildo's attractions and few of the excursions.

Company
Tiqets International BV, Amsterdam; founded in 2014
Owner
Expedia Group
What it sells in Lanzarote
Parks, aquarium, salt pans, winery, ferries and a few boats
Prices
From €16 (Aquarium) to €79 (La Graciosa catamaran with lunch)
Cancellation
Until 23:59 the day before or 24 h before, depending on the ticket
Does not sell
Timanfaya, Jameos, Cueva de los Verdes or other CACT centres
Website
tiqets.com (website and app, 17 languages)

Updated 5 October 2026Facts checked against official sourcesContains affiliate links

Tiqets is a good choice for buying Lanzarote's park tickets and a poor one for everything else. It charges the same as the park, lets you cancel almost up to the last day and is the only big channel that sells Rancho Texas. For volcano excursions, boats or buggies it has a very small catalogue with hardly any reviews.

Transparency note: Tiqets is a partner of this website. If you buy through our links we earn a commission and you pay the same.

Score

Price
4.5/5Same as the ticket office at all four parks; combos with 5–10% off
Cancellation
4.5/5Until 23:59 the day before at Rancho Texas, Aquapark and Aquarium
Lanzarote catalogue
2.5/5Parks yes; excursions and CACT almost nothing
Reviews
3.5/5Hundreds for the parks, almost none for boats and ferries
Customer service
4.5/5Trustpilot 4.3 out of 5 from more than 61,000 reviews

For

  • The only big platform with Rancho Texas tickets
  • Same price as the park: €45, €30, €28 and €16
  • Free cancellation until the day before on park tickets
  • Two-park combos with a real discount
  • European company, now part of Expedia Group

Against

  • No Timanfaya, Jameos, Cueva de los Verdes or any other CACT centre
  • Very few excursions, nearly all with 0 to 3 reviews
  • Shows prices in the currency of your connection: switch to euros
  • The total with any fees only shows at the end of checkout

Who is behind Tiqets

Tiqets International BV is a Dutch company based in Amsterdam, founded in 2014 and specialising in tickets to museums and attractions. It is now part of Expedia Group: Tiqets itself announced the acquisition, and the trade press later reported that the deal had closed.

Like GetYourGuide, Tiqets does not run the parks: it sells you the provider's ticket. At Rancho Texas, the listed provider is the same company that operates the park.

What Tiqets sells in Lanzarote

The best sellers, with genuine numbers of reviews, are the parks:

Ticket Tiqets Ticket office or official website Rating (reviews)
Rancho Texas Lanzarote Park €45 €45 4.7 (about 350)
Aqualava, Playa Blanca €30 €30 3.9 (96)
Aquapark Costa Teguise €28 €28 4.0 (122)
Aquarium Lanzarote, skip the line €16 €16 4.3 (179)
Salinas de Janubio, guided visit €22 — 4.8 (54)

It also has the Bodegas El Grifo winery visit (€50, 3 reviews), the ferry to La Graciosa (€29), the ferry to Fuerteventura (from €21), a sunset boat trip (€53), a La Graciosa catamaran with lunch (€79, maximum 80 people) and the Music Hall Tavern dinner show (€49).

What it does not have: tickets to the Cabildo's Centros Turísticos (Timanfaya, Jameos, Cueva de los Verdes, Mirador del Río, Jardín de Cactus), which are sold in the CACT shop, nor coach tours, buggies or the submarine.

A note on Rancho Texas: its dolphins live in captivity, and the paid pool "interaction" is not swimming with wild dolphins. Some people value it as a way to get close to the animals, others reject dolphinariums; decide with that information. More detail in our Rancho Texas review.

See all on GetYourGuide →Prices checked on 5 October 2026

Prices: Tiqets versus the ticket office and GetYourGuide

At the parks there is no price difference from the ticket office or from GetYourGuide. What changes is the small print:

  • Rancho Texas: €45 on Tiqets and at the park. On Tiqets you can cancel until 23:59 the day before; the conditions on the official website vary depending on which page you read.
  • Aqualava: €30 on Tiqets, GetYourGuide and Civitatis, but Civitatis has no free cancellation. On Tiqets, up to 24 hours before.
  • Aquarium: €16, the same as on its website. For two adults and two children, the €50 family ticket on the aquarium's website is cheaper than four single tickets.
  • Ferry to La Graciosa: €29 everywhere. On Tiqets it has 7 reviews; on GetYourGuide, more than 1,100. Same ticket.
Price check The same ticket on each platform
PlatformProductRatingPriceWhere
GetYourGuide Lanzarote: Ferry to La Graciosa with Wi-Fi (free parking) 4.7 (1,148) €29 See on GetYourGuide
Tiqets La Graciosa: Ferry from Lanzarote 4.7 (7) €29 See on Tiqets
OfficialReturn on the ferry line's website—€29Official site ↗

Adult price, checked on 5 October 2026. Platforms change prices daily: confirm before you pay.

The combos that do save money

Tiqets sells discounted pairs of tickets. The only one that saves a noticeable amount is Aquarium + Aquapark at 10% off: €39.60 instead of €44, and both are in Costa Teguise. The other combinations carry 5% off: Aqualava + Rancho Texas for €71.25 (instead of €75) or Aquarium + Rancho Texas for €57.95 (instead of €61). Not much, but free money if you were going to both.

What travellers say

On Trustpilot, Tiqets had 4.3 out of 5 from more than 61,000 reviews, a high score for a platform of this size.

In Lanzarote the picture depends on the park. Rancho Texas has 4.7 from about 350 reviews; the two water parks sit at 3.9 and 4.0. Those ratings say more about the park than about Tiqets: Aquapark Costa Teguise reviews on Tripadvisor repeatedly complain about cold water and worn slides, and it is an unheated, seasonal park. If you are going outside summer, Aqualava is heated and open all year.

Beyond the parks, almost everything has between 0 and 3 reviews, so there is no data to judge by. Each park's reviews are covered in our write-ups of Aqualava, Aquapark and the Aquarium.

How to buy and cancel on Tiqets

How to buy a ticket

  1. Open the park's listing and set the currency to euros.
  2. Choose the date and ticket type (adult, child, combo).
  3. Read the cancellation line: "until 23:59 the day before" or "up to 24 hours before".
  4. Check the total on the last step before paying.
  5. Show the ticket on your phone at the park entrance.

Cancellation depends on the ticket. At Rancho Texas, Aquapark and Aquarium you can cancel until 23:59 the day before; at Aqualava and on the evening boat trip, free up to 24 hours before.

To make a complaint, write to Tiqets customer service first and keep the reply. It is a company based in the European Union (the Netherlands).

Alternatives to Tiqets in Lanzarote

For excursions, GetYourGuide has 328 activities against Tiqets' handful, at the same price and nearly always with 24-hour cancellation. Civitatis is the leading Spanish-language platform. Headout and Viator have smaller catalogues or charge more for some products. If you are planning a day out with children, start with the Lanzarote with kids guide.

See Lanzarote tickets on TiqetsAffiliate link: if you book, we may earn a commission at no extra cost to you.

Is Tiqets legit?

Yes. It is a company based in Amsterdam, founded in 2014 and now part of Expedia Group, rated 4.3 out of 5 on Trustpilot from more than 61,000 reviews. In Lanzarote it sells tickets at the same price as the parks.

Can you buy Rancho Texas tickets on Tiqets?

Yes, for €45 per adult, the same as at the park, with cancellation until 23:59 the day before. GetYourGuide does not sell them.

Does Tiqets sell tickets for Timanfaya or Jameos del Agua?

No. None of the CACT centres is on Tiqets. Their tickets are sold in the official Centros Turísticos shop; Timanfaya with a fixed time slot and no refunds.

How do I cancel a Tiqets ticket?

From your booking, before the deadline shown on each ticket: until 23:59 the day before at Rancho Texas, Aquapark and Aquarium, and up to 24 hours before at Aqualava.

Does Tiqets have discounts in Lanzarote?

Two-park combos: 10% off Aquarium + Aquapark (€39.60 instead of €44) and 5% off other pairs, such as Aqualava + Rancho Texas (€71.25).

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