Our view of Aqualava in one sentence: it is a safe bet with children aged 3 to 11 in any month, but not the park that gives you the most for your money. This page reviews Aqualava as a business (prices, rules, service, cancellation); for opening hours, zones and getting there, see the practical Aqualava guide.
Score
- Price
- 3/5€30 per adult, the same on every channel; expensive for four zones
- Transparency
- 4/5Prices, ages and rules published in an official PDF
- Cancellation
- 3/5No refund for bad weather; free up to 24 h before on GetYourGuide and Tiqets
- Facilities
- 4/5Heated water, modern park, but only one tower of big slides
- Service
- 4/5Free bus three days a week, sunbeds and wifi included
- For families
- 4/5Large kids' zone; under-14s always with an adult
For
- Open every day of the year, with pools heated by geothermal energy.
- Clear prices, with a senior rate (€23) and a Canary-resident rate.
- Free bus for tourists from Costa Teguise, Puerto del Carmen and Puerto Calero.
- Sunbeds, parasols and wifi at no extra cost.
- Official complaint forms available at the park, as Canary law requires.
Against
- Small park: four zones and one slide tower.
- No intermediate slides between the kids' zone and the big ones.
- No food or drink allowed in: you have to eat inside.
- No refund if it rains or the park closes because of the weather or a power cut.
- Paid lockers (€5) and a separate photo service.
Who is behind Aqualava
Aqualava Water Park belongs to Relaxia Hotels & Resorts, a hotel chain that opened the park in July 2012 in Montaña Roja, the western side of Playa Blanca. According to press coverage of the opening, the investment was around €6 million and included geothermal heating for the pools and solar panels.
You can tell a hotel chain runs it: the park is designed for resort guests (bus to the hotels, weekly passes) and the management is orderly. Direct bookings go through FareHarbor, and they answer on WhatsApp at +34 673 808 560 and at reservas@aqualava.net.
What Aqualava offers
Four volcano-themed zones: the Timanfire slide tower (120 cm minimum), the Corsario Bay kids' zone for children from 60 to 150 cm, the Magma River lazy river and Aqualava Beach, a saltwater wave pool. Inside there is a restaurant, Timi Kitchen, and a shop.
As well as the day ticket, the company sells:
- One- or two-week passes for tourists: €120–180 adult and €90–140 child. Only worth it if you will go four days or more.
- Excursion from Fuerteventura: Corralejo–Playa Blanca ferry, bus and entry for €55 adult and €35 child, on Mondays, Wednesdays and Fridays. Its sales text still mentions Naviera Armas, which now operates as Baleària; confirm which office at Corralejo port to report to at 09:15 and bring your passport. More in the Fuerteventura guide.
- Group packages from 12–15 people, and gift cards.
Aqualava prices: official website or platforms
The official rate is €30 adult (12 and over), €20 child aged 3 to 11, free for 0 to 2 and €23 for over-65s. Canary residents only pay €20 and €15 with a DNI, NIE or certificate of registration (empadronamiento). The park mentions discounts for families and for people with disabilities but does not publish the amount: ask before paying.
| Platform | Product | Rating | Price | Where |
|---|---|---|---|---|
| GetYourGuide | Lanzarote: Aqualava Waterpark Entrance Ticket | 4.0 (359) | €30 | See on GetYourGuide |
| Tiqets | Aqualava Water Park: Entry Ticket | 3.9 (96) | €30 | See on Tiqets |
| Official | Ticket on the park's website | — | €30 | Official site ↗ |
Adult price, checked on 5 October 2026. Platforms change prices daily: confirm before you pay.
The price is the same almost everywhere: €30 on the park's website, on GetYourGuide, Tiqets, Civitatis and TravelON. What changes is the small print:
| Channel | Adult price | Cancellation |
|---|---|---|
| Official website (FareHarbor) | €30 | No refund for bad weather |
| GetYourGuide | from €30 | Free up to 24 h before; option with pick-up |
| Tiqets | from €30 | Free up to 24 h before |
| Civitatis | €30 | No free cancellation |
| Excursions Tickets Direct | €40 | Does not say what is included; confirm before paying |
If your date is not certain, buy on GetYourGuide or Tiqets: you can cancel free up to 24 hours before at no extra cost. If your plans are fixed, the channel makes no difference. On Excursions Tickets Direct, check what the extra €10 includes before paying.
GetYourGuide
Lanzarote: Aqualava Waterpark Entry Ticket with Transfer
2.0 (1)
from €42Check availability
See all on GetYourGuide →Prices checked on 5 October 2026
What travellers say about Aqualava
On Tripadvisor the same praise keeps coming up: the warm water, how convenient it is if you are staying in Playa Blanca, the cleanliness, and how well it works with children under 12. On the platforms the rating is decent, no more: 4.0 out of 5 on GetYourGuide from 359 reviews and 3.9 on Tiqets from 96.
The complaints repeat too:
- Size. Many describe it as the size of a football pitch and complain that there are few slides.
- Age gap. There are no intermediate slides between the children's ones and those on the big tower, so 8–10-year-olds can be left in between.
- Wave pool. It runs in short sessions, about ten minutes an hour according to visitors, and fills up every time.
- Temperature. Despite the heating, some reviews headline that the water should be warmer.
- Price. The most common criticism: €30 is a lot for what there is.
A useful pattern: Canary residents pay €20 and fill the park at weekends. On a weekday the slide queues are usually shorter.
Booking and cancelling at Aqualava
How to book Aqualava
- Pick the day: if you have no car and are staying in Costa Teguise, Puerto del Carmen or Puerto Calero, choose Monday, Wednesday or Friday (Monday to Friday in July and August), when the free bus runs.
- Buy on the official website (https://www.aqualava.net/en/) or, if you want to be able to cancel, on GetYourGuide or Tiqets.
- Find your stop's time in the official bus timetable (https://www.aqualava.net/pdf/free-bus-schedule.pdf): the first pick-up is 08:35 in Costa Teguise and 09:10 in Puerto del Carmen. The return time is not printed: ask when you board.
- Bring cash or a card for food: no food or drink can be taken in.
If something goes wrong, first ask for a solution at the ticket office and keep the reply in writing. The park has official complaint forms (hojas de reclamación), compulsory in the Canary Islands, and you can write to taquilla@aqualava.net.
Alternatives to Aqualava
- Aquapark Costa Teguise: 25 slides and 11 pools for €28, but it only opens from late March to early November and the water is not heated. Read our Aquapark review.
- Rancho Texas in Puerto del Carmen: zoo, shows and a heated water park, Aqua Rancho, on the same €45 ticket. Our Rancho Texas review.
- For more ideas with children, see the Lanzarote with kids guide.
Is Aqualava worth it?
Yes, if you are travelling with children aged 3 to 11, staying in the south or visiting between November and March, because it opens in winter with heated water; the other warm-water option in those months is Aqua Rancho, inside Rancho Texas. For teenagers after lots of slides it falls short.
Is Aqualava cheaper on the official website or on GetYourGuide?
It costs the same: €30 per adult. The difference is cancellation: GetYourGuide and Tiqets allow free cancellation up to 24 hours before, Civitatis does not.
Does Aqualava give refunds if it rains?
No. Its rules exclude refunds for rain, for weather-related closures and for power cuts.
Can I take food into Aqualava?
No. Food, drink and glass objects are not allowed in; the Timi Kitchen restaurant is inside.
Is Aqualava owned by Relaxia?
Yes. The park belongs to Relaxia Hotels & Resorts and opened in July 2012.
Does the free Aqualava bus run every day?
No. Only Mondays, Wednesdays and Fridays, and Monday to Friday in July and August. It is for tourists, not residents, and does not pick up in Playa Blanca.
