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Whole islandReview · excursion agency

Excursions Tickets Direct Lanzarote: reviews, prices and terms

A local agency with offices in the resorts that sells the usual excursions at almost the same price as everyone else, with a deposit up front and the balance on the day. Its legal notice, on the other hand, leaves a lot to be desired.

Who is behind it
A self-employed trader based in Costa Teguise
What it is
Agency with sales offices and an online shop; resells other companies' excursions
Offices
Puerto del Carmen, Costa Teguise and Playa Blanca, according to its own website
Since
2000, according to the company itself
What it sells
53 products in Lanzarote: tours, boats, buggies, parks, ferries
Prices
From €26 to €400
Cancellation
Free up to 24 h before; after that, a change of date
Official website
excursionsticketsdirect.com

Updated 5 October 2026Facts checked against official sourcesContains affiliate links

If you are looking for Excursions Tickets Direct reviews, here it is in one sentence: it is a high-street agency that sells the same excursions as the big platforms, at almost the same prices and with a convenient deposit system, but with very thin legal identification and claims about itself that nobody else backs up.

Score

Price
3.5/5Almost everything at list price; Aqualava €10 dearer, mini-cruise €3.50 cheaper
Transparency
1.5/5Legal notice that talks about a shoe shop; self-made claims without backing
Cancellation
3.5/5Free up to 24 h; after that, only a change of date or a medical certificate
Payment
4/5Deposit when booking and the balance on the day of the excursion
Reviews
2.5/53.8 on Tripadvisor, but from only 17 reviews

For

  • You pay a deposit and the rest on the day of the excursion.
  • Free cancellation up to 24 hours before.
  • Offices in the resorts and a website in Spanish.
  • A promise to match the price if you find it cheaper.

Against

  • The legal notice talks about an online shoe shop and names an unrelated estate agency.
  • It claims to be a "sister company" of Líneas Romero, but the ferry company does not mention it.
  • Aqualava at €40, when the park and the platforms sell it for €30.
  • Few public reviews.

Who is behind Excursions Tickets Direct

The website presents itself as "Tickets Direct Excursions Lanzarote". Its legal notice, the one required by Spain's information society services law, identifies the owner as an individual, a self-employed trader based in Costa Teguise. There is no limited company behind it.

That legal notice has an obvious problem: it is a copied template. It says the purpose of the website is an "online shoe shop" and twice names a property company that has nothing to do with excursions. Selling excursions as a sole trader is not illegal, but a legal text like this does not suggest care, and it is the document you would turn to in a dispute.

What the agency says about itself

On its "about us" page and on the home page, the agency states:

  • that it has been operating since 2000;
  • that it is a "sister company" of Líneas Marítimas Romero, which it describes as the island's largest ferry company;
  • that it has "more than 10" or "12" offices, depending on the page, in Puerto del Carmen, Costa Teguise and Playa Blanca;
  • that it has outsold TUI and Jet2.

These are its own claims. The Líneas Romero website does not mention this agency. Treat them as advertising, not as fact.

What it offers

The website's search shows 53 products in Lanzarote, from €26 to €400: island tours (Timanfaya half day, Grand Tour, César Manrique tour, Coast 2 Coast), excursions to Fuerteventura and La Graciosa, catamarans to Papagayo, Lobos, dolphins and whales, the submarine, Can-Am and Polaris buggies, jet skis, parascending, try dives, Rancho Texas, Aqualava, Aquapark and ferries.

Prices versus the operator and other websites

Adult price on each channel:

Excursion Excursions Tickets Direct Direct / official GetYourGuide
Timanfaya half day €59 Montañas del Fuego entry €30, no transport €59
Full tour Timanfaya + Jameos + Cueva €99 tickets alone €64 €89
Ferry to La Graciosa, return €29 €29 €29
Lanzarote–Fuerteventura ferry €38 Líneas Romero €39 return, €20.50 one way from €19.50
Papagayo mini-cruise €31.50 (reduced from €35) — €35
Submarine €65 €61.75 on its website €65
Aqualava €40 €30 €30
Rancho Texas €45 €45 not sold

On almost everything, the price is the list price. There are three differences worth knowing:

  • Aqualava at €40 against €30 at the park and on the platforms. The listing does not say whether it includes a transfer; ask before paying.
  • The full-day tour at €99, as on Civitatis, against €89 on GetYourGuide.
  • The Papagayo mini-cruise at 10% off (€31.50), cheaper than on other websites.

For the Fuerteventura ferry, compare carefully: on GetYourGuide the ticket starts at €19.50, and Líneas Romero charges €20.50 one way on its website. Always check whether the price is one way or return. The details are in Fuerteventura from Lanzarote.

Price check The same ticket on each platform
PlatformProductRatingPriceWhere
GetYourGuide Lanzarote: Ferry to La Graciosa with Wi-Fi (free parking) 4.7 (1,148) €29 See on GetYourGuide
Tiqets La Graciosa: Ferry from Lanzarote 4.7 (7) €29 See on Tiqets
OfficialReturn on the ferry line's website—€29Official site ↗

Adult price, checked on 5 October 2026. Platforms change prices daily: confirm before you pay.

What travellers say

The agency has a Tripadvisor listing (Costa Teguise) with 3.8 out of 5 from 17 reviews. It has no Trustpilot page. With so few reviews, the rating says little. The themes that come up: the office staff are praised for being helpful, and there are complaints about a Fuerteventura excursion with no transport from the port. Before booking an excursion to another island, ask exactly what is included on arrival.

How to book and cancel

  • Payment: a deposit when booking and the rest on the day of the excursion. This is the main difference from GetYourGuide or Civitatis, where you pay everything up front or by card under "reserve now, pay later".
  • Cancellation: free up to 24 hours before the day of the activity.
  • After the deadline: only a change of date, except for medical cancellations with a certificate.
  • Price guarantee: if you find the same excursion cheaper, they say they will match the price and pay you the difference.

Alternatives to Excursions Tickets Direct

If you are still deciding what to do, start with Timanfaya, boat trips or La Graciosa.

See all on GetYourGuide →Prices checked on 5 October 2026

Is Excursions Tickets Direct reliable?

It is an agency run by a self-employed trader in Costa Teguise that resells other companies' excursions, almost always at list price and with free cancellation up to 24 hours before. Its legal notice is an unadapted template, and on Tripadvisor it has 3.8 out of 5 from 17 reviews.

Is Excursions Tickets Direct part of Líneas Romero?

The agency presents itself as a "sister company" of Líneas Romero, but the ferry company's website does not mention it. If you want to buy from Líneas Romero, do so on its website.

Where are the Excursions Tickets Direct offices?

The agency says it has offices in Puerto del Carmen, Costa Teguise and Playa Blanca. The addresses appear on the map on its website.

Can you cancel an excursion with Excursions Tickets Direct?

Yes, free of charge up to 24 hours before the day of the activity. After that they only offer a change of date, except for medical cancellations with a certificate.

Is it cheaper than GetYourGuide?

It almost always costs the same. The Papagayo mini-cruise is cheaper (€31.50 against €35), while Aqualava (€40 against €30) and the full-day tour to Timanfaya, Jameos and Cueva de los Verdes (€99 against €89) cost more.

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